Smart Home Services

Internet that works the way you live

Bug Tussel offers intuitive control and real-time insights into your home network for optimal performance and easy troubleshooting. Download the FREE CommandIQ® app to manage your home network.

Get your CommandIQ app for FREE today!

Smart Home Services

Internet that works the way you live

Bug Tussel offers intuitive control and real-time insights into your home network for optimal performance and easy troubleshooting. Download the FREE CommandIQ® app to manage your home network.

Get your CommandIQ app for FREE today!

CommandIQ is Smarter Internet

CommandIQ is a free mobile app that gives you complete control over your home Wi-Fi experience. It allows you to easily manage connected devices, run speed tests, update your network name and password, and create secure guest networks—all from your smartphone. Whether you’re troubleshooting slow speeds, organizing devices, or simply keeping things secure, CommandIQ makes it easy to stay on top of your network without needing to call for help. It’s the smart, simple way to take charge of your internet and ensure everything runs smoothly at home.

Smart control for the whole home

Your Home. Your Internet. Your way.

Take charge of your home internet by grouping devices and users into easy-to-manage profiles. Pause Wi-Fi for your kids during dinner or limit access to specific devices with just a few taps. It’s a simple way to create boundaries and keep your digital life organized—without needing to micromanage every connection.

Run speed tests, view connection history, and check the status of your home network anytime. Whether you’re streaming, gaming, or working from home, you’ll always know how your network is performing—and be able to troubleshoot without the guesswork.

Give your home network a personal touch by updating your Wi-Fi name and password whenever you like. Whether you’re moving into a new place or just want something easier to remember, making changes is quick and effortless. This feature ensures your network reflects your style while also keeping it secure. No need to call tech support or dig through settings—CommandIQ makes it simple. It’s a small detail that makes a big difference in how you manage your digital space.

Set up a secure guest Wi-Fi network in seconds—no need to share your main password. Keep your personal devices and smart home features safe while giving visitors hassle-free internet access. You can customize the network name, set time limits, and control who connects, all from your phone. It’s hospitality and security, made simple and stress-free.

Is Your Internet Keeping Up?

Run a Speed Test with CommandIQ and Find Out

Your internet connection powers everything—from your kids’ online classes and gaming sessions to catching up with friends over video calls. But slow speeds or inconsistent connections can cause buffering, dropped calls, and frustration.

CommandIQ’s built-in speed test helps you understand if your current plan matches your household’s real-world demands. With just a tap, get accurate insights and make sure everyone stays connected without interruption.

Frequently Asked Questions (FAQs)

CommandIQ support English (default), French Canadian, German, and Spanish. To change the language, go to Settings > Language and select your desired language.

Yes, you set a PIN that must be entered any time you launch the app. The PIN must contain at least 4 characters. After you configure a PIN, it can be enabled or disabled from the Settings menu.

Places allow you to assign a group of devices to specific locations within your home. For example, you might have a home office where you want to assign your laptop, printer, or other office equipment. Your gaming devices or home fitness equipment (e.g., Peloton) might be assigned to another place. Your outdoor security cameras might be assigned to a place you name “Outdoors”.

You can prioritize traffic and devices on your network. This feature is very useful, for example, when you want to prioritize traffic to your work devices versus your gaming devices during your normal work hours or if you want to prioritize traffic to music and videos during the weekend.

To set priorities:

  • Tap My Network from the Home screen

  • Tap Priorities

  • Continue to edit or set Traffic and Device priorities as desired

A default priority is set, which you can edit. In total you can set up to 3 traffic priority schedules. The app allows you to name your traffic priority and set a time schedule. You can also set device priorities, assigning up to 5 devices on a priority schedule.

To add a network:

  • From the Home screen, tap on the My Network tile
  • Tap the plus sign in the upper right corner and select Add Network

  • Select the Wireless Network Type:
    • Guest
    • Work From Home
    • Customer
  • Enter a Newrok Name (SSID). This is the name you and your guests will see when attempting to connect from a device
  • It’s highly recommended that you select a security type to protect your network
  • For guest networks, you can optionally set a start and end time. If family is visiting for the weakened, set the network for the time they’ll be in your home. If you have guests coming over for a party, set your network only during the time of the party so it automatically shuts off at the desired time. If you toggle the on button for Endless, your guest SSID will broadcast indefinitely, until you manually delete or edit the network
  • For custom networks, you have the option of selecting the band type. The options are All Bands, 2.4G, 5G, and 6G (if supported by device hardware). This is ideal for when you want to assign devices of a certain and to its own customer network
  • For both guest and customer networks, you can also select if you want devices added to either network to be isolated from other devices within your overall network
  • After you configure your settings, you’ll be given the option to send a text notification to your guest if they are stored as contact in your mobile device. The notification will present users with wireless network information

Yes, you can disable Wi-Fi access for a specific device on your network. To disable network access for a thing:

  1. Go to the Things screen
  2. Tap on the desired thing
  3. Toggle the Internet Access toggle to Off (toggle is gray)